Privacy Policy

Privacy Policy & Collection Statement

Ascent Learning Group Pty. Ltd. collects personal information from existing and prospective customers, students, suppliers, contractors, consultants and prospective employees, and other individuals for the purposes listed in section 3 below.

1. The kind of personal information that Ascent Learning collects

The kind of personal information that Ascent Learning will collect from you will depend on the circumstances in which that information is collected. It may include:

  • your name, date of birth and gender;
  • contact details (your address, email, phone and facsimile details);
  • current and former employment details, including the name of your employer, your position with that employer, the duration of your employment and your management experience;
  • education and qualifications;
  • your Citizenship status for FEE HELP applications
  • skills and areas of interest (professional and otherwise);
  • career intentions;
  • your IP addresses and the dates and times of visits to Ascent Learning's websites;
  • Survey information and data from events you attend or subscribe to including Webinars
  • Website data from the Ascent Learning website

When enrolling into accredited programs Ascent Learning is obligated to obtain data which may include:

  • whether you are Aboriginal or a Torres Strait Islander; and
  • whether you have a disability.

2. How Ascent Learning collects personal information

Ascent Learning usually collects personal information through:

  • online enquiry forms and cookies;
  • Email list applications
  • enrolment, registration and attendance at event or training sessions;
  • the provision of customer service and support, including dealings you may have with an Ascent Learning Customer Service Representative;
  • requests for brochures, to join a mailing list or to be contacted for further information about Ascent Learning's services;
  • responses to surveys or research conducted by Ascent Learning or on Ascent Learning's behalf;
  • social media and other external websites; and
  • employment applications.

3. Use and disclosure of personal information

Ascent Learning's main purposes for collecting, holding, using and disclosing personal information are the following:

  • provide course and career advice
  • facilitate course and seminar enrolments;
  • transactions including for the payment of services and Ascent Learning materials;
  • third party training courses which are offered by Ascent Learning's;
  • improve and develop Ascent Learning's products and services to you and other clients of Ascent Learning;
  • measure consumer interest in Ascent Learning's services;
  • marketing and promotional purposes including to inform you of other Ascent Learning products and services
  • reporting to various government departments for the purposes of statistical analysis, records of qualifications/statements of attainment issued and to meet the requirements of training funding agreements.
  • student support services;
  • access to online systems.

4. Accessing and correcting the information Ascent Learning keeps about you

You may at any time request access to the information that Ascent Learning has collected from you. Ascent Learning prefers that this request be in writing. All enquiries should made by contacting Ascent Learning in one of the ways below:

Phone: 1300 944 246
In Writing: Privacy Officer, Ascent Learning Group, Suite 5 Level 7 100 Walker Street, NORTH SYDNEY NSW 2060

Ascent Learning

Suite 5 L7 / 100 Walker Street
North Sydney NSW 2060

Telephone: 1300 944 246


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